703.349.6252 info@cybecys.com

Services

Overview

Telecom Consulting Services

We provide hands-on telecommunications consulting, complemented by our rich database of best practices, industry benchmarks, and proprietary tools. Our methodology evaluates and designs your operations using five key dimensions: leadership/people, technology, systems, data, and processes. Our approach to network design and engineering, service fulfillment, and service assurance can support any objective throughout the product/service lifecycle. 

Our services and deliverables encompass work center analysis, methods and procedures, job aids, change management plans, improvement implementation programs, training, and job requirement development, helping you maintain efficiency. 

Cybecys has provided system integration services at Network and Service Management layers of TMN FCAPS and TMF eTOM frameworks. While deploying sophisticated solutions in operator networks, we have developed interfaces over a variety of protocols with multi-vendor Element Management Systems and Network Elements. 

Cybecys, having worked with many vendor products in a variety of networks, is in a unique position to analyze customer needs and propose suitable solutions. This helps product vendors reduce their deployment costs by letting YourCompany work on the integration conundrum of fitting their products in the larger network. YourCompany would be your right partner to provide end-to-end system integration services.  

If your organization is like most, you have plenty of tools to perform automation—running backups, job scheduling, systems management, provisioning tools, virtual server management, and so on. But Runbook Automation (RBA) is different from other automation technologies. 

Point automation tools fail to solve a key problem that RBA addresses: how to coordinate the activities between them to prevent conflict, ensure successful execution, and maximize use of resources.

A solution that integrates with existing tool investments and orchestrates their work based on process is needed to:

  • Extend automated self-service request fulfillment to the business for virtual machines and snapshots, while ensuring efficient use of storage and virtual resources.

  • Automatically respond to known errors such as archival or deletion of files when disk space full events arise.

  • Empower HR personnel to add new users to Active Directory and manage groups without bothering IT.

  • Respond to security attacks automatically, while integrating remediation and analysis.

  • Rapidly respond to critical application errors by collecting supporting analysis and presenting it in a central display.

Operations Transformation Services

Our professionals identify, create, design and roll out the very best business services for your new and evolving business structures. We identify, design and introduce optimal business paradigms by helping you:

  • Develop solutions to significantly reduce costs associated with new and existing customer services

  • Create a new end-to-end look to improve provisioning and billing processes

  • Move towards processes that are efficient for current and future product services

  • Develop consistent processes, practices, and operations across the entire enterprise

  • Increase service order quality

Network Management Services

  • Alarm correlation and Root cause analysis: Faster determination of root cause by applying different methods for correlating alarms; Minimizing false alarms; Service impact analysis.

  • Network Performance and QoS Management: Assessing your network’s Quality of Service (QoS) and its impact on business performance and proposing network performance optimization and customer experience improvement options.

  • Trouble ticketing: auto ticketing…

Our Services

CybeCys is a global solution provider promoted and managed by a group of technocrats, IT professionals and successful businessmen. CybeCys focuses on developing solutions and offering services that enhance efficiencies and add to the bottom line of business around the world.

Our Project Management Institute (PMI) based Project Management Method provides extensive, flexible and effective program management procedures from inception to project conclusion. Our methods for project management help to ensure that the right solution is deployed using the right resources at the right time.

Our Project Management Institute (PMI) based Project Management Method provides extensive, flexible and effective program management procedures from inception to project conclusion. Our methods for project management help to ensure that the right solution is deployed using…

With ever-changing business needs and Technology, we at CybeCys strive to be ahead of the technology and meet our Client’s changing needs in order to serve them at our best. In order to accomplish these we understand that our team needs continuous training and development in all the areas concerned.